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Accessing Resources from Off Campus: Browser or Connection Problems

Macs and Safari

There have been known issues with EZproxy and Safari. If you are using Safari and having problems accessing University Libraries databases, download Firefox at http://www.mozilla.com/en-US/firefox/personal.html.

USA Online

Sometimes going to the Library databases through USA Online's library link causes problems. Instead, go directly to the Libraries' webpages:

Marx Library: http://library.southalabama.edu/
Biomedical Library: http://biomedicallibrary.southalabama.edu/library/
MCOB Library: http://www.southalabama.edu/univlib/mcob/

USA VPN and EZproxy

There is an unsolvable incompatibility between the Virtual Private Network (VPN) and the Libraries' online resources. If you are logged into the network using VPN, log out and use your regular connection to the Internet. When you login, you only have a connection from your computer to the Network computer which is not recognized as a USA wide IP address.