Sometimes when using EBSCO databases or OneSearch, you may get either gibberish, a "this site can't be reached" page, or the following error:
"A System Problem has Occurred. To begin a new session, please login again."
All of these errors mainly occur with satellite Internet services. In order to fix this problem, call your ISP and ask them to turn off the web accelerator to allow access to EBSCO databases. This fix is only temporary and cannot be made permanent; every time the modem reboots, you will need to call your ISP to get them to turn off the web accelerator.
These are problems on EBSCO's end, not the Library's. They recommend the following:
But we've found that contacting your isp and requesting they turn off the web accelerator is a better fix,